GG
Gunter G

1 reviews | Active since Jul 2020

02 Jun 2021, 09:51

*******

Hi, So I cancelled my insurance but an amount of R173.73 was still taken off my account. When calling Dialdirect I was told it was for tyre insurance. Never even knew I had this but anyway, I asked them cancel this. Then I am told that because I had been a client for so long they can do it for R73.00, do I still want to cancel? Of course I do. Why not give me a good deal to start off instead of waiting for a phone call.

0
Replies (1)
Dialdirect
Dialdirect's reply02 Jun 2021, 10:32
Official
Hello Gunter,

We acknowledge receipt of your complaint. 

Our team will look into your matter and contact you with feedback.

Kind Regards,
The Dialdirect Team