GG
Gunter G
1 reviews | Active since Jul 2020
02 Jun 2021, 09:51
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Hi, So I cancelled my insurance but an amount of R173.73 was still taken off my account. When calling Dialdirect I was told it was for tyre insurance. Never even knew I had this but anyway, I asked them cancel this. Then I am told that because I had been a client for so long they can do it for R73.00, do I still want to cancel? Of course I do. Why not give me a good deal to start off instead of waiting for a phone call.
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Replies (1)Dialdirect's replyOfficial
02 Jun 2021, 10:32Hello Gunter,
We acknowledge receipt of your complaint.
Our team will look into your matter and contact you with feedback.
Kind Regards,
The Dialdirect Team
We acknowledge receipt of your complaint.
Our team will look into your matter and contact you with feedback.
Kind Regards,
The Dialdirect Team
Dialdirect's reply02 Jun 2021, 10:32
Official
Hello Gunter,
We acknowledge receipt of your complaint.
Our team will look into your matter and contact you with feedback.
Kind Regards,
The Dialdirect Team
We acknowledge receipt of your complaint.
Our team will look into your matter and contact you with feedback.
Kind Regards,
The Dialdirect Team
