EP
Ettiene P
1 reviews | Active since Jan 2016
25 Apr 2020, 08:32
Ridiculous premium hikes
My premium went up by 18% this year, without any claims from them ever. Ridiculous! Inflation is not at 18%.
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Replies (2)
Dialdirect's replyOfficial
25 Apr 2020, 14:01Hello Ettiene
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
The Dialdirect Team
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
The Dialdirect Team
Dialdirect's reply25 Apr 2020, 14:01
Official
Hello Ettiene
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
The Dialdirect Team
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
The Dialdirect Team
Dialdirect's replyOfficial
29 Apr 2020, 11:06Hello Ettiene,
We confirm that we have been in contact with you and that this matter is now resolved.
Kind Regards,
The Dialdirect Team.
We confirm that we have been in contact with you and that this matter is now resolved.
Kind Regards,
The Dialdirect Team.
Dialdirect's reply29 Apr 2020, 11:06
Official
Hello Ettiene,
We confirm that we have been in contact with you and that this matter is now resolved.
Kind Regards,
The Dialdirect Team.
We confirm that we have been in contact with you and that this matter is now resolved.
Kind Regards,
The Dialdirect Team.