1 reviews | Active since May 2011
Repeated CPA violations & Compliance
Please note: <br> Yet another unsolicited marketing call to sell tyre insurance today. Refer Tue 8 Jul 2014 on HelloPeter and previous incidents.The supervisor confirms there are numerous remarks about this.<br> <br> At this stage it's clear DialDirect is in violation of South African laws and has serious compliance issues. <br> <br> As such you're being put on notice that either you marketing director, or director responsible for compliance & risk, contacts me with 48 hrs via mail explaining how DialDirect intends becoming CPA compliant. Else legal action will follow.<br> <br> No call center operator or secretary calls etc will be tolerated (where empty promises are made anyway) and will be considered a further violation of my privacy.<br> <br> I expect a mail of apology from one of the two stated persons with a plan detailing how you intend respecting the privacy of South Africans in future and not abusing your client base further.<br> <br> No means no! Any company that does not understand the legal obligation that places on them has no business dealing with clients, much less having access to private information. <br> <br>
Thank you for letting us know regarding the incident.
We will investigate why you were still contacted after you were opted out of receiving any marketing form Dialdirect.
We will revert as soon as possible.
Regards,
The Dialdirect Team
Thank you for letting us know regarding the incident.
We will investigate why you were still contacted after you were opted out of receiving any marketing form Dialdirect.
We will revert as soon as possible.
Regards,
The Dialdirect Team
