Rejected claim

Dialdirect rejected my claim after sending me a post to pillar, waited for two month two weeks to get the claim outcome from DD. I was Hi-Jacked on the 24th of Marc 25 and the preliminary outcome of the claim was emailed after 1month 1week. Internal dispute took another 1month 1week again to provide an outcome.

They rejected my claim due to the administrative Q/A for home content while i was covered for vehicle insurance. Home content insurance was not approved due to qualifying administrative Q/A.

In 2010 MIWAY cancelled my insurance cover and now Dialdirect rejected my claim due to a rejected claim and cancellation of the insurance cover by MIWAY

According to Dial direct I was supposed to provide the insurance history of the past 15 years even if I was not asked. I did not provide that information because I was not asked during the telephone call policy sale.

I just checked the reviews. Insurance cover works for other races. Most of the unhappy clients are black Africans. People who are working in these companies especially in the claim department and the investigators are of other races. I don't think there is employment equity