Rejected accident claim from Dial Direct

Item: Dialdirect
Rating: 1
Author: Ivan N

Dial direct rejected my accident claim , the vehicle is still financed through MFC It was reported case no 151/04/2019. I am very disappointed with Dial Direct in handling the whole process one and half month only to say it is rejected, I have supp**** all details and also my premiums is up to date. all I want is to settle the bank,

please kindly see into this as I am sitting with a write-off vehicle which I still owe R250k. they towed the vehicle to my residential address.

they did not even notify MFC of the accident

please can you kindly assist

Regrads

Ivan Naidoo

Helpful (0)

Replies (3)

Dialdirect's replyOfficial

22 May 2019, 10:08

Hello Ivan.

We will be in contact to address your concerns.

Regards,

The Dialdirect Team

Dialdirect's reply22 May 2019, 10:08

Official

Hello Ivan.

We will be in contact to address your concerns.

Regards,

The Dialdirect Team

Dialdirect's replyOfficial

22 May 2019, 13:21

Hello Ivan,
We have been in contact with you and the process going forward was discussed with you. Final feedback will be discussed with you soonest.
Kind Regards,
The Dialdirect Team.

Dialdirect's reply22 May 2019, 13:21

Official

Hello Ivan,
We have been in contact with you and the process going forward was discussed with you. Final feedback will be discussed with you soonest.
Kind Regards,
The Dialdirect Team.

Dialdirect's replyOfficial

27 May 2019, 15:43

Hello Ivan,
We confirm that the outcome of the claim was discussed with you and that this matter is now concluded.
Kind Regards,
The Dialdirect Team.

Dialdirect's reply27 May 2019, 15:43

Official

Hello Ivan,
We confirm that the outcome of the claim was discussed with you and that this matter is now concluded.
Kind Regards,
The Dialdirect Team.