MM
Matsatsi M
1 reviews | Active since Oct 2024
18 Oct 2024, 13:25
Refusal to pay a Funeral benefit
My deceased daughter took up a Funeral COver with DialDirect in November 2023. She paid the cover until her tragic demise in February 2024. She had registered me as a beneficiary.
I contacted the Company intending to claim for the funeral preparations. I was tossed to and from with the company claiming the policy never existed even when there is evidence against their false claim.
Helpful (0)
Replies (1)0
Replies (1)
Dialdirect's replyOfficial
18 Oct 2024, 13:32Good day Matsatsi,
We are so terribly sorry to hear of this, please rest assured we acknowledge receipt of complaint and will take this up with the relevant department to contact you,
Kind Regards
The Dial Direct Team
We are so terribly sorry to hear of this, please rest assured we acknowledge receipt of complaint and will take this up with the relevant department to contact you,
Kind Regards
The Dial Direct Team
Dialdirect's reply18 Oct 2024, 13:32
Official
Good day Matsatsi,
We are so terribly sorry to hear of this, please rest assured we acknowledge receipt of complaint and will take this up with the relevant department to contact you,
Kind Regards
The Dial Direct Team
We are so terribly sorry to hear of this, please rest assured we acknowledge receipt of complaint and will take this up with the relevant department to contact you,
Kind Regards
The Dial Direct Team