RA
Ricardo A
1 reviews | Active since May 2025
20 May 2025, 16:44
Refund not paid
Got a quote for Building Insurance but advised them to activate the policy once I have taken occupancy of the house. Deducted from my account twice and now they refuse to refund me my money.
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Dialdirect's replyOfficial
20 May 2025, 16:49Good day Ricardo,
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
We will escalate this to the relevant department as soon as possible and our team will be in touch with you to discuss your concerns.
Kind regards,
The Dial Direct Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
We will escalate this to the relevant department as soon as possible and our team will be in touch with you to discuss your concerns.
Kind regards,
The Dial Direct Team
Dialdirect's reply20 May 2025, 16:49
Official
Good day Ricardo,
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
We will escalate this to the relevant department as soon as possible and our team will be in touch with you to discuss your concerns.
Kind regards,
The Dial Direct Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
We will escalate this to the relevant department as soon as possible and our team will be in touch with you to discuss your concerns.
Kind regards,
The Dial Direct Team