cC
craig C
1 reviews | Active since Nov 2015
10 Aug 2023, 09:11
refund
i requested a refund the 26th of july 2023 every time dialdirect calls me they say refunds takes between 1-7 days but its been 12 work days already i think they should make a immidiate refund payment .
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Replies (2)
Dialdirect's replyOfficial
10 Aug 2023, 09:15Good day Craig
We apologize for the inconvenience caused.This matter will be escalated for resolution.
Kind RegardsThe Dialdirect Team
We apologize for the inconvenience caused.This matter will be escalated for resolution.
Kind RegardsThe Dialdirect Team
Dialdirect's reply10 Aug 2023, 09:15
Official
Good day Craig
We apologize for the inconvenience caused.This matter will be escalated for resolution.
Kind RegardsThe Dialdirect Team
We apologize for the inconvenience caused.This matter will be escalated for resolution.
Kind RegardsThe Dialdirect Team
Dialdirect's replyOfficial
10 Aug 2023, 09:16 Hi Craig,
We are disappointed to hear about your service experience, please provide us with your policy number. In order for us to arrange for the relevant team to contact you.
Kind Regards
The Dial direct team
We are disappointed to hear about your service experience, please provide us with your policy number. In order for us to arrange for the relevant team to contact you.
Kind Regards
The Dial direct team
Dialdirect's reply10 Aug 2023, 09:16
Official
Hi Craig,
We are disappointed to hear about your service experience, please provide us with your policy number. In order for us to arrange for the relevant team to contact you.
Kind Regards
The Dial direct team
We are disappointed to hear about your service experience, please provide us with your policy number. In order for us to arrange for the relevant team to contact you.
Kind Regards
The Dial direct team