Refund!!!

How is it that my debit order went off from the correct account but my refund was processed to a wrong account??? Does your staff pay attention to detail???? <br> <br> I want this sorted out and my refund recalled and transferred to my Absa Bank account.<br> <br> And do it right this time as me following up all the time and correcting your staff on their mistakes since they cannot follow direction and/or instructions well is really tiring.<br> <br> A prompt response from your offices and the necessary corrections / adjustments is now required.<br> <br>