MM
Mapula M
1 reviews | Active since Mar 2015
26 Jun 2025, 11:03
Projected date of cash payment 11.06.2025 not really working
I have been waiting for my cash back since the "projected date of 11.06.2025". And when I follow up on 12 June I got told that the money was paid and will clear in 3 - 5 working days.
Vusi Mkhabela kindly assisted with login an IT Log Ref. Number *** to check why am I not receiving the funds. I am still waiting :'(.
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Dialdirect's replyOfficial
26 Jun 2025, 11:09Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Dialdirect Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Dialdirect Team
Dialdirect's reply26 Jun 2025, 11:09
Official
Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Dialdirect Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Dialdirect Team