TV
Thinus V
1 reviews | Active since Apr 2023
21 Aug 2025, 10:54
Premium increases of between 20% and 30% every year
Premium increases of between 20% and 30% every year. Have to phone every year to renegotiate. Have to talk to a bot and another person before getting to the right department.
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Replies (1)0
Replies (1)
Dialdirect's replyOfficial
21 Aug 2025, 10:59Good day Thinus,
We are concerned to hear this.
We are aware that our team has already assisted you with a policy review. Kindly advise is we can assist further.
We would like to apologize for any inconvenience caused to you.
Thank you
Have a great day further!
Kind Regards
The Dialdirect Team
We are concerned to hear this.
We are aware that our team has already assisted you with a policy review. Kindly advise is we can assist further.
We would like to apologize for any inconvenience caused to you.
Thank you
Have a great day further!
Kind Regards
The Dialdirect Team
Dialdirect's reply21 Aug 2025, 10:59
Official
Good day Thinus,
We are concerned to hear this.
We are aware that our team has already assisted you with a policy review. Kindly advise is we can assist further.
We would like to apologize for any inconvenience caused to you.
Thank you
Have a great day further!
Kind Regards
The Dialdirect Team
We are concerned to hear this.
We are aware that our team has already assisted you with a policy review. Kindly advise is we can assist further.
We would like to apologize for any inconvenience caused to you.
Thank you
Have a great day further!
Kind Regards
The Dialdirect Team