GR
Gerhard R

1 reviews | Active since May 2012

29 Jul 2020, 12:55

Premium Increases.

Why does Dialdirect increase their premiums 25%, even if you haven't claim at all? Absolutely not acceptable.

0
Replies (2)
Dialdirect
Dialdirect's reply29 Jul 2020, 13:30
Official
Hello Gerhard,

We acknowledge receipt of your complaint. 

We will be in contact with you to discuss your concerns. 

Kind Regards,
The Dialdirect Team
Dialdirect
Dialdirect's reply31 Jul 2020, 15:15
Official
Hello Gerhard,

Just to confirm that our team has been in contact with you and that your concerns have been addressed.

Our service team will contact you on Monday as requested to assist with the amendments on your policy.

Kind Regards,
The Dialdirect Team.