Premium increase exorbitant
<p>My premium was increased by 40% in march and I have been trying to get them to give me a better offer but Tahir Mohamed told me that the reason for my increase is that there are more new drivers which is putting me in a high risk of getting an accident, unemployment is also one of the reasons for my increase. I have been with dial direct for more than 10 years and I have never claimed even once. I have been receiving the cash back bonus. They cant even consider my good profile when they are doing the increase. I havent even changed address, nothing has changed but my increase is so exorbitant I cant believe it. I guess this is how Dial Direct treats their loyal customers. They dont value loyalty.</p>
Thank you for your feedback.
We will be in contact to discuss your policy review.
Regards,
The Dialdirect Team
Thank you for your feedback.
We will be in contact to discuss your policy review.
Regards,
The Dialdirect Team
As discussed we can confirm that we were able to offer you a more competitive premium and trust that you will find the resolve offered to your satisfaction.
Regards,
The Dialdirect Team
As discussed we can confirm that we were able to offer you a more competitive premium and trust that you will find the resolve offered to your satisfaction.
Regards,
The Dialdirect Team
