1 reviews | Active since Dec 2012
Premium date - doing what they want
I really dont know what is so difficult to understand. Numerous times I have asked that if my premium date falls on a public holiday to deduct afterwards and not earlier. Now my premium has gone off earlier and they took my last money which I was suppose to use to buy the last food for Christmas day as I am only getting paid tomorrow night. So thanks Dialdirect for *****ing me over this Christmas as you keep on doing what you want with my money. I think its time to take my business elsewhere because I am so tired of being treated this way after being a client for so long. I hope the idiot that changed my premium date has a fabulous Christmas as he or she has *****ed mine up because I wont be able to buy the food in time to prepare. Thanks a lot.
We would like to apologise for the inconvenience.
We have escalated your matter, our team will look into it and contact you with feedback.
Kind Regards,
The Dialdirect Team
We would like to apologise for the inconvenience.
We have escalated your matter, our team will look into it and contact you with feedback.
Kind Regards,
The Dialdirect Team
