********* practices by Dial Direct and TIH

Can someone from Hellopeter please inform me why they are removing the public/consumers reviews regarding this company and the modus operandi of other Insurance companies suddenly?

Is Hellopeter not allegedly an impartial platform for us as consumers to report poor service delivery, ***** and more?

It is of public interest for us as consumers to warn other consumers of devious practices from companies such as Dialdirect and share our personal experiences. Makes me wonder whose side Hellopeter is actually on? Short answer should be, they should NOT be on anyones side, but should be an impartial platform that support transparency and the upholding of justice.

Dialdirect and many other Insurance companies are quick to take consumers payments for years, but once claims are submitted in this crime ridden country, they do a total 360 and dismiss claims for items that were specified and previously eagerly insured by them with FULL knowledge of the description, status or risk of insuring such items.

Dialdirect and the majority of these Insurance companies and their associates are making themselves guilty of ********* practices and should be reported on as many platforms as possible and not be protected by Hellopeter.

One such an "assosciate" of Dialdirect is Telesure Investment Holdings(TIH). The company that works with customer claims and assess the validity of such claims on behalf of Dialdirect and other Insurance companies. This company has been rated at a 2.8 trust rating, based on approxamitely 94 customer reviews some of which are posted on Hellopeter itself. These agents befriend you, pretend to understand your trauma and then still dismiss your claim, based on speculation. Then Dialdirect steps in and wants to shut consumers up, by paying out your installments paid on the item you were assured for and now claiming for. Nowhere can they show that the consumer agreed to this verbally or in writing.

So is Hellopeter going to remove my review too OR block me from posting further on this platform too? Dialdirect, Budget, Auto and Genreal, 1st for Women, TIH Get your house in order.

Are consumers also aware that this companies (TIH) employees gets paid to "disclaim" our claims and get a nice payout / cut from what would've been paid out to the consumer had ones claim been approved?

Did TIH threaten Hellopeter with legal action if some consumers reviews about Insurance companies, specifically Dialdirect's malpractices, were not removed from this platform. Does Hellopeter tell us as consumers that they suddenly started blocking consumers from posting on this allegedly transparent impartial platform?

The consumer and victim in many of these cases are victimized over and over again and often treated like a ******** - all in the name of investigating ones claim. Tell me - is Insurance companies now working on the same principle as some Medical Aids that it is now meant for consumers who never claim? Life happens and we are all aware of the reality in South Africa. Consumers are thus paying towards Insurance companies employees salaries and to keep the companies afloat, yet the rights of the consumer are not upheld. How some of you sleep at night is beyond me.

Does this mean these companies are supporting the ********s above the innocent consumers?

Consumers be aware of the above mentioned companies. And if you had the same experience with them, post reviews far and wide. Consumers have the right to be properly informed.