POOR SERVICES

During the mid February while I was waiting by the robot I heard a big crash noise from the back of car, the 3rd party, he was the s****** driver from Andiccio in Northwood. I claimed through my insurance Dial Direct from their App, on the same day Friday until Monday afternoon there are no contact coming through and I've to followup with them all the way, LACK OF COMMUNICATION AND PROFESSIONAL SKILL. I been following up with the claim with difference consultant each time. 2 months later I still have to follow up with each department to track down with the claim and not follow up on the access cost.