Poor Service Providers

<p>Contact Dial direct memrgency unit to send out a Plumber because a pipe burst within my bathroom wall. </p> <p>After i logged a claim (first time claim with dial direct), they send a plumber to fix it. This plumber while the water is running mad and leaking insist on the excess money. The tenant at home did not understand what is happening and the plumber left without fixing anything. It was saturday and he said he will come back on Monday. </p> <p> </p> <p>The fact of the matter is, what type of plumbers do they send out. We told him we will get the Excess for him as the tenant did not have the money on her....nope these are the service provider. Just got my Water bill from the Municipality...R10 500...He did not even fixed it properly more concern of his R1 500. </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>