kM
katlego M
1 reviews | Active since Sept 2013
16 Apr 2020, 15:15
Poor Service from Dial direct
So annoyed at them. I have been trying to get a cancellation for the past 2 days. All the consultants keep taking my details and tell me I will receive a call back. Its bad enough that we are not getting some sort of aid and assitance during this lockdown and worldwide pandemic.
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Dialdirect's replyOfficial
16 Apr 2020, 15:48Hello Katlego,
We acknowledge receipt of your complaint.
We are so sorry to hear that you want to cancel your policy, but we respect your decision. We have arranged with the relevant team to contact you to assist you with your request.
We do apologise for the inconvenience this has caused.
Kind Regards,
The Dialdirect Team.
We acknowledge receipt of your complaint.
We are so sorry to hear that you want to cancel your policy, but we respect your decision. We have arranged with the relevant team to contact you to assist you with your request.
We do apologise for the inconvenience this has caused.
Kind Regards,
The Dialdirect Team.
Best regards,
Dialdirect's reply16 Apr 2020, 15:48
Official
Hello Katlego,
We acknowledge receipt of your complaint.
We are so sorry to hear that you want to cancel your policy, but we respect your decision. We have arranged with the relevant team to contact you to assist you with your request.
We do apologise for the inconvenience this has caused.
Kind Regards,
The Dialdirect Team.
We acknowledge receipt of your complaint.
We are so sorry to hear that you want to cancel your policy, but we respect your decision. We have arranged with the relevant team to contact you to assist you with your request.
We do apologise for the inconvenience this has caused.
Kind Regards,
The Dialdirect Team.
Best regards,