SN
Siphelele N
1 reviews | Active since Feb 2014
29 Dec 2020, 15:32
Poor Service
I am very angry Dialdirect is not responding to my email after making me pay more excess then I expected to the panelbeaters after repairing scratches.
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Replies (2)0
Replies (2)
Dialdirect's replyOfficial
29 Dec 2020, 16:23Good day Siphelele,
We acknowledge receipt of your complaint.
We would like to apologize for the service and experience.
One of our Customer Relation Specialists will be in contact with you.
Kind regards,
The Dialdirect Team
We acknowledge receipt of your complaint.
We would like to apologize for the service and experience.
One of our Customer Relation Specialists will be in contact with you.
Kind regards,
The Dialdirect Team
Dialdirect's reply29 Dec 2020, 16:23
Official
Good day Siphelele,
We acknowledge receipt of your complaint.
We would like to apologize for the service and experience.
One of our Customer Relation Specialists will be in contact with you.
Kind regards,
The Dialdirect Team
We acknowledge receipt of your complaint.
We would like to apologize for the service and experience.
One of our Customer Relation Specialists will be in contact with you.
Kind regards,
The Dialdirect Team
Dialdirect's replyOfficial
05 Jan 2021, 13:21Good day Siphelele,
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The Dialdirect Team
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The Dialdirect Team
Dialdirect's reply05 Jan 2021, 13:21
Official
Good day Siphelele,
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The Dialdirect Team
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The Dialdirect Team