lL
lunga L
1 reviews | Active since Aug 2016
18 Mar 2021, 14:00
Poor service and unprofessionalism
I am very disappointed. they lack level of professionalism. those coloured women who are agents have no sympathy at all. Reinette do not follow up with agents. very poor service.
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Dialdirect's replyOfficial
18 Mar 2021, 14:32Hi Slungile,
We would like to apologize for the service and experience and acknowledge receipt of your complaint.
We will escalate your matter to our Internal Dispute team to investigate further.
They will contact you to advise of the process.
Kind Regards,
The Dialdirect Team
Dialdirect's reply18 Mar 2021, 14:32
Official
Hi Slungile,
We would like to apologize for the service and experience and acknowledge receipt of your complaint.
We will escalate your matter to our Internal Dispute team to investigate further.
They will contact you to advise of the process.
Kind Regards,
The Dialdirect Team