DP
Daphne P
1 reviews | Active since Mar 2022
22 Jun 2022, 09:48
Poor service
I submitted a claim in April. The claim was never discussed with me. I was just paid a random amount. I questioned this, never received feedback. Poor service.
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Dialdirect's replyOfficial
22 Jun 2022, 10:06Hello Daphne Pienaar,
We are disappointed to hear about your service experience and thank you for sharing your concern with us. We are extremely sorry for the inconvenience and poor service received. We would like to inform you that the matter has been escalated.
Kind Regards,
Dialdirect Insurance
We are disappointed to hear about your service experience and thank you for sharing your concern with us. We are extremely sorry for the inconvenience and poor service received. We would like to inform you that the matter has been escalated.
Kind Regards,
Dialdirect Insurance
Dialdirect's reply22 Jun 2022, 10:06
Official
Hello Daphne Pienaar,
We are disappointed to hear about your service experience and thank you for sharing your concern with us. We are extremely sorry for the inconvenience and poor service received. We would like to inform you that the matter has been escalated.
Kind Regards,
Dialdirect Insurance
We are disappointed to hear about your service experience and thank you for sharing your concern with us. We are extremely sorry for the inconvenience and poor service received. We would like to inform you that the matter has been escalated.
Kind Regards,
Dialdirect Insurance