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Nkosingiphile N
1 reviews | Active since May 2025
16 May 2025, 15:22
Poor service
Till today, Dial Direct haven’t said anything regarding my claim. Their service is poor and it is pathetic how they run away when it time for payouts. I wouldn’t recommend this insurance to anybody.
Helpful (0)
Replies (5)0
Replies (5)
Dialdirect's replyOfficial
16 May 2025, 15:24 Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind Regards,
The Dialdirect Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind Regards,
The Dialdirect Team
Dialdirect's reply16 May 2025, 15:24
Official
Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind Regards,
The Dialdirect Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind Regards,
The Dialdirect Team
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Nkosingiphile N's updateReviewer Update
16 May 2025, 15:40You always send me this same response which doesn’t make sense because you know that nobody is going to attend to this matter.
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Nkosingiphile N's update16 May 2025, 15:40
Reviewer Update
You always send me this same response which doesn’t make sense because you know that nobody is going to attend to this matter.
Dialdirect's replyOfficial
16 May 2025, 15:44We do apologize for the inconvenience caused to you, please note that we have escalated your matter to the relevant department to assist.
Dialdirect's reply16 May 2025, 15:44
Official
We do apologize for the inconvenience caused to you, please note that we have escalated your matter to the relevant department to assist.
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Nkosingiphile N's updateReviewer Update
16 May 2025, 15:49It took you the whole month to assist? this is just pathetic.
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Nkosingiphile N's update16 May 2025, 15:49
Reviewer Update
It took you the whole month to assist? this is just pathetic.
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Nkosingiphile N's updateReviewer Update
16 May 2025, 15:52Dial Direct is a **** and you shouldn’t be proud about your poor service they you cater to people. I will write about you even on social media, internet and everywhere i want the whole world to know about you are robbing people.
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Nkosingiphile N's update16 May 2025, 15:52
Reviewer Update
Dial Direct is a **** and you shouldn’t be proud about your poor service they you cater to people. I will write about you even on social media, internet and everywhere i want the whole world to know about you are robbing people.