FM
Firzana M

1 reviews | Active since Dec 2024

24 Dec 2024, 21:56

Poor Service

Claims handler provides misleading information. Delayed response time to information and progress request. Horrible service from Dial Direct.

0
Replies (1)
Dialdirect
Dialdirect's reply24 Dec 2024, 22:03
Official
Hi Firzana, 
 
We are disappointed to hear about your service experience. 
 
Kindly note that your matter has been escalated to the relevant team to look into. 

Kind Regards,
The Dial Direct Team