SM
Sello M
1 reviews | Active since Nov 2019
24 Apr 2020, 21:58
Poor Service
I have submitted a motor vehicle claim since 2nd March and every time I ask for update I don’t get it and the other thing is on my policy I joined car hire option but when I ask about it also all I get are lame excuses from Senior claim consultants
Helpful (0)
Replies (2)0
Replies (2)
Dialdirect's replyOfficial
26 Apr 2020, 15:10Hello Sello,
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Dialdirect Team
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Dialdirect Team
Dialdirect's reply26 Apr 2020, 15:10
Official
Hello Sello,
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Dialdirect Team
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Dialdirect Team
Dialdirect's replyOfficial
05 May 2020, 14:53Hello Sello.
We can confirm that your claim was finalised and that the claims outcome was relayed to you.
The matter is currently with our Internal Dispute Department where the outcome will be reviewed as per their communication with you.
Regards,
The Dialdirect Team
We can confirm that your claim was finalised and that the claims outcome was relayed to you.
The matter is currently with our Internal Dispute Department where the outcome will be reviewed as per their communication with you.
Regards,
The Dialdirect Team
Dialdirect's reply05 May 2020, 14:53
Official
Hello Sello.
We can confirm that your claim was finalised and that the claims outcome was relayed to you.
The matter is currently with our Internal Dispute Department where the outcome will be reviewed as per their communication with you.
Regards,
The Dialdirect Team
We can confirm that your claim was finalised and that the claims outcome was relayed to you.
The matter is currently with our Internal Dispute Department where the outcome will be reviewed as per their communication with you.
Regards,
The Dialdirect Team