aM
amos M
1 reviews | Active since Nov 2013
30 Apr 2022, 20:06
poor customer service
I submitted a claim to Direct Direct last Saturday, 23 April 2022 and to date it has not been finalized. I am unhappy about the poor manner in which this matter is handled. I lost valuable items and I am still nowhere near closing off this sad personal episode that happened last Friday wherein the theft occurred.
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Dialdirect's replyOfficial
30 Apr 2022, 21:52Hello Amos,
We would like to apologise for the service you have received.
We have escalated your matter to the relevant team to look into. They will be in contact with you.
Kind Regards,
The Dialdirect Team
We would like to apologise for the service you have received.
We have escalated your matter to the relevant team to look into. They will be in contact with you.
Kind Regards,
The Dialdirect Team
Dialdirect's reply30 Apr 2022, 21:52
Official
Hello Amos,
We would like to apologise for the service you have received.
We have escalated your matter to the relevant team to look into. They will be in contact with you.
Kind Regards,
The Dialdirect Team
We would like to apologise for the service you have received.
We have escalated your matter to the relevant team to look into. They will be in contact with you.
Kind Regards,
The Dialdirect Team