mD
[email protected] Daniel

1 reviews | Active since Jul 2023

03 Mar 2026, 21:22

Poor customer care when claiming after accident.

Incase you re involve in accident . Claims take long to be process. Car damage inspection takes long. Not worth to be insured with them. Their processes are slow. It can take up to seven day before your claim can be process. They are not customer focus. I am still awaiting for my claim to be process, inspect damage .

0
Replies (1)
Dialdirect
Dialdirect's reply03 Mar 2026, 21:25
Official
Hi,
 
We would like to apologise for any inconvenience we may have caused.
 
We will escalate your matter to the relevant team and they will be in touch. 
 
Kind Regards,
The Dial Direct Team