J
Jongi.Jack

1 reviews | Active since Sept 2023

29 Oct 2025, 11:21

poor communication

poor communication to clients. lack assisting their clients when coming to submission of claim

0
Replies (1)
Dialdirect
Dialdirect's reply29 Oct 2025, 11:34
Official
Hi there, 

Thank you for bringing this to our attention. 

We are sorry to hear about your recent experience with us. Please be assured that your matter will be escalated to the relevant department to assist you. 

Kind regards, 
The Dial Direct Team