Policy will not be affected

Not so long ago I received an email advising that Dial Direct and Virginmoney insurance have gone their separate ways and the email assured that the policy would not be affected, and now in March I receive an email saying that the policy has gone up, what happened to the part where \my policy is not affected?\" I used to pay R701 at virgin and not it went up to R860 how is my policy now affected there??? and the worst part is I'm not even sent my new policy all I received was just a letter of a price increase, please go back to the original pricing that I had on Virgin money insurance which is R701 and not this R860, thank you in advance and also please send me a copy of my policy schedule for me to review."