JS
Jossi S

1 reviews | Active since Aug 2018

25 Feb 2021, 10:45

Policy increase

I have just received a policy review for a monthly increase in April of 21.46% .How on earth can a policy payment increase by 21.46 % I have phoned – to be told this is market-related. I want to know what happened to all previous years……were they not market-related. This is way off course….. especially in a year where everyone is battling (I am in tourism, - and haven’t got a salary, never mind a 21.46% market-related increase!!!!!)

I hope you and all your staff have got market-related increases of 21.46%. I shall tell everyone I know that that is the increase rate all should be getting.

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Replies (1)
Dialdirect
Dialdirect's reply25 Feb 2021, 11:05
Official
Hello Jossi,

We are sorry you feel this way, please be advised that your matter has been escalated to the relevant team to look into.

They will contact you with feedback.

Kind Regards,
The Dialdirect Team