MT
Mpumi T
1 reviews | Active since May 2011
05 Jul 2022, 09:42
Policy cancellation
Good day,
On the 04 July 2022 at 15:00 I have cancelled my car insurance and I spoke with the consultant...I had stated that it was effected as from 04 July 2022. I requested the reference no for the call from the consultant ,she sent the reference will be an email...up until now no email has been sent.
Please assist. Regards Mpumi ***
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Dialdirect's replyOfficial
05 Jul 2022, 10:10Hello Mpumi Tsolekile,
Thanks for sharing your concerns with us. We are extremely sorry for the inconvenience and we are disappointed to read about your service experience. We would like to inform you that the matter has been escalated.
Kind Regards,
Dialdirect Insurance
Thanks for sharing your concerns with us. We are extremely sorry for the inconvenience and we are disappointed to read about your service experience. We would like to inform you that the matter has been escalated.
Kind Regards,
Dialdirect Insurance
Dialdirect's reply05 Jul 2022, 10:10
Official
Hello Mpumi Tsolekile,
Thanks for sharing your concerns with us. We are extremely sorry for the inconvenience and we are disappointed to read about your service experience. We would like to inform you that the matter has been escalated.
Kind Regards,
Dialdirect Insurance
Thanks for sharing your concerns with us. We are extremely sorry for the inconvenience and we are disappointed to read about your service experience. We would like to inform you that the matter has been escalated.
Kind Regards,
Dialdirect Insurance