CV
Carlo V

1 reviews | Active since Jul 2012

25 Jul 2023, 12:35

Please remove my number from the contact lists

Please remove my number from the contact lists.

0
Replies (12)
Dialdirect
Dialdirect's reply25 Jul 2023, 12:36
Official
Hello Carlo,
 
We are sorry to hear about your experience.
 
Our dedicated team will make sure they remove your number from the contact lists.
 
Kind regards,
Dialdirect Team
CV
Carlo V's update26 Jul 2023, 17:02
Reviewer Update
Received 5 more calls today. What part of " Please remove my number from the contact lists. " is not clear?
Dialdirect
Dialdirect's reply29 Jul 2023, 11:03
Official
Kindly note that we have removed your number off our contact lists. 

Kind Regards 
CV
Carlo V's update31 Jul 2023, 11:59
Reviewer Update
Received 5 more calls Friday an today? How long does it take to complete an easy request?
Dialdirect
Dialdirect's reply01 Aug 2023, 09:19
Official
Kindly note that we have removed your number off our contact lists. 

Kind Regards 
CV
Carlo V's update01 Aug 2023, 12:19
Reviewer Update
Still receiving calls today? Dial Direct is a circus; after 3 requests, they still can't handle a basic remove number request. Will probably use a template to respond once more. generic mail and then they do nothing. "Kindly note that we have removed your number off our contact lists." bla bla bla and then nothing. Does anyone want to entrust their insurance claims with these clowns?


CV
Carlo V's update01 Aug 2023, 14:24
Reviewer Update
There have been 9 additional calls today; fortunately, TrueCaller has blocked all of them. Seems these brain dead call center staff hang on to every failed attempt and then waist time with the voicemail as well in an attempt to not take more calls,what an efficient setup lol good luck ladies. Be warned this "company" is a joke!
CV
Carlo V's update02 Aug 2023, 16:11
Reviewer Update
Received 5 more blocked calls today again. Total more than 50 calls . What a bunch of *********** clowns hahahaha
CV
Carlo V's update02 Aug 2023, 16:12
Reviewer Update
Received 5 more blocked calls today again. Total more than 50 calls . What a bunch of ****le hahahaha
CV
Carlo V's update03 Aug 2023, 13:37
Reviewer Update
Seems that dialdirect have no control on intermediaries using their name trying to sell products.
Dialdirect
Dialdirect's reply04 Aug 2023, 09:01
Official
 Kindly note that we have removed your number off our contact lists. 

Kind Regards 
CV
Carlo V's update04 Aug 2023, 11:03
Reviewer Update
Kindly note that I am still getting calls right now. In conclusion, you disregarded 8 requests to have my phone number removed and then **** about doing anything to stop intermediaries from using their names to try to sell things with 55 plus blocked calls received. Unfortunately brain dread call cente bot staff don't know what the the phrase NOT INTERESTED means and equally lost bot replying on hellopeter have zero brain cells to complete a simple task. What part of remove me from your contact list is not clear?
Please be aware of the type of "company" you are dealing with here if you are a new customer. New name for dialdirect is dialacircus.
no regards