Payback bonus complaint - what a ****!

The accuracy of the app that is used to track your driving is pathetic. It detects harsh acceleration and braking when there is none. Same for phone usage. Streaming music to your radio using the steering controls counts as phone usage.

Furthermore there is no information as to how you are rated. 1 apparent harsh brake or acceleration, due to the app's own inaccuracy, takes you straight down to 1 star. Not even 4 stars. If you're going to penalise someone, at least be fair about it and drop a star for every x amount of offences - assuming of course that the app is accurate to begin with.

I have a screenshot where I've done everything right - no harsh braking or acceleration, no phone use, no night time driving, no speeding and low risk route - and still only got 2 stars!! I have a screenshot of the app recording me going 4 km/h when I'm actually sitting on my couch 10 minutes after getting home! This is how bad it is!

It's a pity that this site does not allow the uploading of attachments or I would do so. It's pathetic to charge people for a service and heavily penalise them for doing everything right. And that too based on poor accuracy. This payback bonus it's nothing but a money making scheme, do not fall for the false advertising!