SJ
Sinazo J
1 reviews | Active since Mar 2016
22 Mar 2016, 15:57
Pathetic service
This is now the second month I am without my car that was supposed to be fixed in 3 weeks' time. My insurance dial direct has just left me to deal with their unprofessional approved repairer Automagic. These people keep lying to me about when the car is going to be done and they tell me stories every time I call. <br> <br> Dial direct is doing nothing about it and now I must deal with this Automagic. What am I paying my money for if I'm going to get such horrible service?
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Dialdirect's replyOfficial
23 Mar 2016, 08:49Hello Sinazojikijela,
Thank you for your comments.
We have forwarded your matter to our assessing department for their urgent assistance and intervention, a manager will be in contact with you to address your concerns.
We apologise for the inconvenience caused and trust that the matter will be resolved soonest.
Regards,
The Dialdirect Team
Thank you for your comments.
We have forwarded your matter to our assessing department for their urgent assistance and intervention, a manager will be in contact with you to address your concerns.
We apologise for the inconvenience caused and trust that the matter will be resolved soonest.
Regards,
The Dialdirect Team
Dialdirect's reply23 Mar 2016, 08:49
Official
Hello Sinazojikijela,
Thank you for your comments.
We have forwarded your matter to our assessing department for their urgent assistance and intervention, a manager will be in contact with you to address your concerns.
We apologise for the inconvenience caused and trust that the matter will be resolved soonest.
Regards,
The Dialdirect Team
Thank you for your comments.
We have forwarded your matter to our assessing department for their urgent assistance and intervention, a manager will be in contact with you to address your concerns.
We apologise for the inconvenience caused and trust that the matter will be resolved soonest.
Regards,
The Dialdirect Team