MC
Monita C
1 reviews | Active since Mar 2013
16 Apr 2019, 09:35
Pathetic service
I am very annoyed with the bad service from Dial direct about my insurance which was supposed to have certain documents uploaded which were my eye test and my safety check. I have received different information from consultants not knowing what they are supposed to do! Why did Dial direct insist on me sending them an invoice of a check that was done a year ago. When this was supposed to be uploaded from their side.
Helpful (0)
Replies (3)0
Replies (3)
Dialdirect's replyOfficial
16 Apr 2019, 09:37Hello Monita,
We will be in contact to address your concerns.
Kind Regards,
The Dialdirect Team.
We will be in contact to address your concerns.
Kind Regards,
The Dialdirect Team.
Best regards,
Dialdirect's reply16 Apr 2019, 09:37
Official
Hello Monita,
We will be in contact to address your concerns.
Kind Regards,
The Dialdirect Team.
We will be in contact to address your concerns.
Kind Regards,
The Dialdirect Team.
Best regards,
Dialdirect's replyOfficial
16 Apr 2019, 12:46Hello Monita,
We confirm that your concerns were addressed previously. It is the responsibility of the policy holders to upload documents and complete any/all activities on the App. We further confirm that an email that contained further information was forwarded to you.
You are most welcome to contact our Customer Relation Specialist if you need further assistance.
Kind Regards,
The Dialdirect Team.
We confirm that your concerns were addressed previously. It is the responsibility of the policy holders to upload documents and complete any/all activities on the App. We further confirm that an email that contained further information was forwarded to you.
You are most welcome to contact our Customer Relation Specialist if you need further assistance.
Kind Regards,
The Dialdirect Team.
Best regards,
Dialdirect's reply16 Apr 2019, 12:46
Official
Hello Monita,
We confirm that your concerns were addressed previously. It is the responsibility of the policy holders to upload documents and complete any/all activities on the App. We further confirm that an email that contained further information was forwarded to you.
You are most welcome to contact our Customer Relation Specialist if you need further assistance.
Kind Regards,
The Dialdirect Team.
We confirm that your concerns were addressed previously. It is the responsibility of the policy holders to upload documents and complete any/all activities on the App. We further confirm that an email that contained further information was forwarded to you.
You are most welcome to contact our Customer Relation Specialist if you need further assistance.
Kind Regards,
The Dialdirect Team.
Best regards,
Dialdirect's replyOfficial
16 Apr 2019, 12:47Hello Monita,
You are welcome to contact me if you require further assistance.
Regards,
Dorothy Smit
***
You are welcome to contact me if you require further assistance.
Regards,
Dorothy Smit
***
Best regards,
Dialdirect's reply16 Apr 2019, 12:47
Official
Hello Monita,
You are welcome to contact me if you require further assistance.
Regards,
Dorothy Smit
***
You are welcome to contact me if you require further assistance.
Regards,
Dorothy Smit
***
Best regards,