Pathetic Service

Absolutely misleading Its been over 2 years now and Dial Direct are still "retrieving" the excess amount which is owed to me due to the accident not being my fault. It did also take a while for the claim to be processed as "they do everything not to pay you". Its a miracle if you get through to them and even if you do, there is always some excuse... The most common response is " We are working on it and will get back to you" but that day never seems to come. If you miss an installment, you are getting calls nonstop regarding payment, etc but why cant the initial proposed service be actually given?

Personally, worst insurance company I have ever dealt with!!!