aN
awelani N

1 reviews | Active since Nov 2013

11 Jun 2018, 16:29

pathetic service

The claims experience with dial direct has been a nightmare. Ever since the claim was logged until now nobody is providing feedback. Not the consultant, not the team manager and not the manager. We will definitely be taking this up with the Ombuds

0
Replies (2)
Dialdirect
Dialdirect's reply11 Jun 2018, 19:11
Official

Thank you for your feedback.

We will be in contact to address your concerns.

Regards,

The Dialdirect Team

Best regards,

Dialdirect
Dialdirect's reply03 Jul 2018, 13:41
Official

We can conform that the repairs to your vehicle was completed and apologise for any inconvenience that was caused.

Regards,

The Dialdirect Team

Best regards,