1 reviews | Active since Nov 2011
Pathetic Service
I would like to know <br> Why the *** did you run a debit order on the 22nd of November 2015.<br> My salary date is the 25th and I've requested that you should run the debit order on the last day of the month.<br> Thankfully I have funds in my account but if there were no funds sht like this would affect my credit record and on my bank statement a RD payment which will affect any other credit application. <br> <br> I have never skipped a payment on any of my accounts. I do not see the need for you to run debit order before the date that I've requested, are you that hard up for cash?<br> <br> Service like this makes me wonder if I should not contact another service provider that listens when clients have specific requests.<br> <br> Fix this sht and do not even attempt to run the debit order earlier in December otherwise I will change insurance provider.
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialist, please expect a call from our policy services department who will discuss the early deduction with you.
We apologise for the frustration and inconvenience this has caused.
Regards,
The Dialdirect Team.
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialist, please expect a call from our policy services department who will discuss the early deduction with you.
We apologise for the frustration and inconvenience this has caused.
Regards,
The Dialdirect Team.
