Pathetic Service

<p>Involved in an accident two months ago Dialdirect took three weeks to assess the car. Two months after the accident the claim is not yet settled and I'm the one to make follow up they just send a please call sms to say "We are trying to contact you, please contact use on ********** 201 and state your policy number". I've send the cars registration document and their employee(Minahh Qonono) signed the delivery note and suddenly those documents disappeared into thin air. </p> <p>Only when I call Minahh told me the document is sitting with her but she doesnt know what to do with them. </p> <p> </p> <p>I will never ever do business with Dialdirect because they dont take their clients serious. Only your monthly contributions matters but they the problems arises they play a different tune </p>