Pathetic Recovery Process,Over Promises Under Delivers!

Guess what???? Until today January 2023, almost 6 months since your below email no one has contacted me regarding this even though I attempted to contact you guys on numerous occasions.

Will this get your attention????

Dear MISS NATASHA We would like to inform you that we have started the recovery process to recoup the cost of damages to your vehicle including your excess amount for the incident that took place on 2022/05/23. Please be aware of the fact that we are dealing with an uninsured party and it is for this reason that we are not in a position to guarantee that our efforts will be successful or provide you with a definite timeline for completion of our claim. The reason for this is that our process will involve various investigations into the merits of the claim as well as the other party’s financial ability to pay the claim. As keeping you informed is important to us, we will provide you with a progress report on a quarterly basis (every 3 months) from date of this letter due to the nature of this claim. Should you have any additional information that could assist us in our recovery efforts you can send it to us at *** quoting your claim number alternatively contact us on ***. To find out more about the detail of your TIH excess recovery process, please click here https://bit.ly/TIHUninsured. Regards, The Collections Team Tel: *** Email: ***