VR
Veren R
1 reviews | Active since Oct 2020
07 Oct 2020, 14:52
Pathetic
Submitted a claim for lost keys online last saturday to date I have not been contacted or assisted so much for insurance apathetic cancelling this policy for a mere R3830 claim they don't care
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Replies (2)
Dialdirect's replyOfficial
07 Oct 2020, 15:40Hello Veren,
We are sorry you feel this way. However, our team attempted to contact you yesterday and today, but were unable to reach you.
We will request them to contact you again.
Kind Regards,
The Dialdirect Team
We are sorry you feel this way. However, our team attempted to contact you yesterday and today, but were unable to reach you.
We will request them to contact you again.
Kind Regards,
The Dialdirect Team
Dialdirect's reply07 Oct 2020, 15:40
Official
Hello Veren,
We are sorry you feel this way. However, our team attempted to contact you yesterday and today, but were unable to reach you.
We will request them to contact you again.
Kind Regards,
The Dialdirect Team
We are sorry you feel this way. However, our team attempted to contact you yesterday and today, but were unable to reach you.
We will request them to contact you again.
Kind Regards,
The Dialdirect Team
VR
Veren R's updateReviewer Update
07 Oct 2020, 17:34Good day due to the area I'm working reception is bad ,no network picks upI did call you after 3 apparently arusha is handling my claim.though I taught you guys handle xpress claims within 24hours further i was advised if a claim is done online it's not fully processed?what's the use allowing claims to be done online if nothing happens,if you need to call me kindly advise what time i will come out of the area I'm in to be available or email me on jodyh****mail.com
VR
Veren R's update07 Oct 2020, 17:34
Reviewer Update
Good day due to the area I'm working reception is bad ,no network picks upI did call you after 3 apparently arusha is handling my claim.though I taught you guys handle xpress claims within 24hours further i was advised if a claim is done online it's not fully processed?what's the use allowing claims to be done online if nothing happens,if you need to call me kindly advise what time i will come out of the area I'm in to be available or email me on jodyh****mail.com