CP
Carin P
1 reviews | Active since Dec 2012
24 Mar 2016, 20:58
not taking debit order on correct date
I agreed for the debit order to go off on the 25th ive got the 2nd incident that they take it earlier. I have asked to take it later if it is a public holiday as I dont get paid earlier. But not getting co operation from the insurance side.
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Dialdirect's replyOfficial
29 Mar 2016, 09:43Hello carinpool,
Thank you for your comments.
We have referred your matter to our Customer Care Department for their assistance, a consultant will be in contact with you to discuss your deduction date.
We apologise for the inconvenience caused.
Regards,
The Dialdirect Team
Thank you for your comments.
We have referred your matter to our Customer Care Department for their assistance, a consultant will be in contact with you to discuss your deduction date.
We apologise for the inconvenience caused.
Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply29 Mar 2016, 09:43
Official
Hello carinpool,
Thank you for your comments.
We have referred your matter to our Customer Care Department for their assistance, a consultant will be in contact with you to discuss your deduction date.
We apologise for the inconvenience caused.
Regards,
The Dialdirect Team
Thank you for your comments.
We have referred your matter to our Customer Care Department for their assistance, a consultant will be in contact with you to discuss your deduction date.
We apologise for the inconvenience caused.
Regards,
The Dialdirect Team
Best regards,