JS
Journey S

1 reviews | Active since Feb 2025

14 Feb 2025, 11:16

No update after the submission of complain to Diai Direct

I have submitted the claim number as requested after posting my experience with Dial Direct, but haven't heard from them.

0
Replies (3)
Dialdirect
Dialdirect's reply14 Feb 2025, 11:25
Official
Good day Journey
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you. 
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible. 
Kind regards,
The Dialdirect Team
JS
Journey S's update14 Feb 2025, 11:56
Reviewer Update
I would really appreciate that. Thank you.
Dialdirect
Dialdirect's reply14 Feb 2025, 11:57
Official
You are welcome.