No response

<p>On the 9th of March I submitted a claim, due to a vehicle accident, with Dialdirect. I asked how long I would have to wait for a response and was told a week. After no response or updates I phoned on the 17th and was told the assessment was currently being done and I can expect to receive feedback on the20th or 21st. After no responses again I phoned on the 22nd and was told the damage was assessed and will receive the final verdict by the end of the week.</p> <p>Up untill now I've still received no responses and therefor I don't know if the vehicle is a write-off or whether it's going to be prepared.</p> <p>The lack of communication from Dialdirect makes it difficult for me to decide if I should start looking at buying a new vehicle and is frustating.</p>