JvdM
Juan-Jaques van der Merwe

1 reviews | Active since Sept 2012

22 Aug 2022, 15:45

No refund after cancellation

I cancelled my policy on 25.07.2022 and it was said that my refund will take 7 to 10 working days. Up to now I have not received any feedback or my refund

0
Replies (1)
Dialdirect
Dialdirect's reply22 Aug 2022, 15:49
Official
Hello Juan-Jaques, 

We like to apologize for the service received from us.

Please note that we have escalated the matter to the correct department.

Regards
Dialdirect Insurance