No other way to say thanks

I have had so many issues getting my claim resolved with Dial direct but one person there has gone out of his way to assist me. The issues are not yet resolved BUT Jan is assisting me with this and it isn't even his responsibility to sort it out. I just want to thank Jan van den Belt so much for going out of your way and going the extra mile. It is easy to complain but i feel that not enough people say thanks. <br> <br> I think Jan should be running Dial Direct! :)