DR
Donovan R

1 reviews | Active since Mar 2017

18 Mar 2018, 00:01

No loyalty

Over priced insurance for cars From 1400 to 2200 ridiculous Car value is going down how do the justify the increase . When u till them u want to cancel. They tell u it fine go head where's the customer service use to be a very good company to deal with.with them .abt 6 years got 4 vehicles with them will have no choice but to change due to no customer loyalty. Every vehicle I purchased gave they 1st option. Very disappointed . It's not about the money . It's about loyalty. I gave url 6 years good business. .

0
Replies (2)
Dialdirect
Dialdirect's reply18 Mar 2018, 00:39
Official

Thank you for your comments.

We will be in contact to address your concerns.

Regards,

The Dialdirect Team.

Best regards,

Dialdirect
Dialdirect's reply28 Mar 2018, 08:58
Official

We can confirm that we have reviewed your premium and that a revised offer was e-mailed to you.

Please respond to our mail in order for us to assist you further.

Regards,

The Dialdirect Team

Best regards,