New client very unhappy with service and communication method of Dial Direct Insurance

<p>I am a new.client of Dial Direct Insurance and I am unhappy with their service. New clients are supposed to be treated with caution. And all Dial Direct has given me is worry. I had to call to follow up if they received feedback that I went for an inspection, till this day I haven't received any feedback from anyone. I have sent various emails and no one seems to get back to me but when I was a prospective client those people sent emails so fast I couldn't keep up.&nbsp;</p>