New app updates

Since the up day to the new app tacking ba trip is hell. Whatley should I have to move mountains to tack a decent trip I actually enjoyed the service I got form you and the benefits that came with being with the company but these new tlup fat fells like you are cheating us out of our money and the cash back benefit this is really unacceptable to be honest. Now already it's the the 20th I'm standing on R94 it's not even what I pay for the 75%boost... Next thing when I track my trips once it get calculated I get disqualified for what I don't know I'm dissatisfied, disappointed, angry. I feel I'm being cheated.