1 reviews | Active since Dec 2016

26 Jun 2021, 01:36

Never Get Vehicle Insurance cover with Dial Direct

If I had the option to give a negative review I would, I just have to rate a 1 star. I've trying to cancel my policy only to be told the retention department has no one available to assist me with that. I already have vehicle insurance cover elsewhere, and I'm happy with them. I just need you to cancel my policy, please. How can you increase a premium by R 400 during this pandemic and especially considering the value of my car goes down every month.!!!! This is bull ****. Just cancel my policy please.

0
Replies (2)
Dialdirect
Dialdirect's reply26 Jun 2021, 10:03
Official
Hello Lehlohonolo,

Our team attempted to contact you but were unable to reach you.

However, they will call you again to assist.

Kind Regards,
The Dialdirect Team
's update28 Jun 2021, 19:26
Reviewer Update
You're lying, no one from Dial Direct tried to contact me. Just get it done.