1 reviews | Active since Jul 2016
Never done business with them but they tell me I have a policy
<p>I was SMSed by Dialdirect at 12:09 on 20 January saying that I have a policy that would have the premium deducated on 20 January. I contacted them to enquire and was told that my ID number and cell number were mine but that the insurance details for a house in Faerie Glen and a Ssanyong car were obviously not mine since I live in the Cape.</p> <p> </p> <p>This is obviously a case of ***** and while the perpetrator clearly had the intention of committing *****, Dialdirect are complicit by allowing it through not verifying the combination of details given i.e. ID number vs address etc. through a bureau.</p> <p> </p> <p>I have lodged a complaint of ***** with the FSB for this to be investigated. Should there not be a resolution, I will be laying a charge of ***** to be investigated.</p>
Thank you for your feedback.
We will be in contact with you to address your concerns.
Regards,
The Dialdirect Team
Thank you for your feedback.
We will be in contact with you to address your concerns.
Regards,
The Dialdirect Team
